Terms and Conditions
This website is operated by
Orr ehf, Reykjavík
CVR no: 450301-3290
Access to and use of this website and the products and services available through this Website are subject to the following terms & conditions.
Cookies are small pieces of information that are stored by your Internet browser on your computer.
They are used by the website to improve your experience when browsing the website.
Orr Boutique will not operate properly when cookies are disabled in your web browser.
Orr Boutique strives to have this website available at all times. However, we will not be liable if it is unavailable at any time or for any period of time.
Orr Boutique cannot guarantee that all the products shown are available at the time you place your order.
In the event the product you order is no longer available you will be contacted via e-mail shortly after placing your order.
The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy.
Orr Boutique´s ambition is to present our products in the highest photo quality. Colour settings on your computer may cause the colours of the products shown in the pictures in Orr Boutique to differ from the actual colours.
Orr Boutique cannot be held responsible for any such discrepancy.
TERMS OF SALE
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and there are no guarantees as to delivery times.
In order to use the services made available by the website, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. We retain the right to refuse any request.
The prices on our website, www.orr.is , are stated in EUROS.
The price of each product is stated, excluding shipping costs.
Goods ordered within and outside the EU may incur import taxes by Custom & Excise in the respective countries.
Orr Boutique reserves the right to change prices of products at any time.
However during transaction of an order, the prices of the products will be valid throughout that specific process.
Orr Boutique accepts payment by VISA, MasterCard, all other major card providers and PayPal. The full amount is charged when the package is dispatched.
Free international shipping for all orders over 150 EUR.
Shipping cost for orders under 150 EUR is 30 EUR.
All Orr jewellery is handcrafted in our workshop in Reykjavík, Iceland, by orders. and are shipped from Iceland.
Orders can take up to three weeks to be delivered.
Your order will be confirmed via e-mail shortly after it has been placed.
Your order will be dispatched within 7 working days from the time you place your order if the item is available.
As soon as your order is dispatched you will receive a shipping confirmation via e-mail.
For buyers outside Iceland, the shipping confirmation will include carrier and tracking number information.
For buyers within Iceland, the shipping information will include carrier information.
SHIPPING AND COLLECTING PACKAGES WITHIN ICELAND
Orders within Iceland will be shipped with the Icelandic national post, Postur.is. Depending on the size of the package, it will either be delivered to your mailbox or you will be asked to pick it up at your local post office.
SHIPPING AND COLLECTING INTERNATIONAL PACKAGES
International orders will be shipped using DHL or the Icelandic Postal Service, Postur.is, depending on your selection. With the help of your tracking number information you can track your package with DHL at (www.dhl.com) or at the Pósturinn website (www.postur.is) or with (www.track-trace.com). If you are in the US, then you enter the tracking number in the USPS field. The package will be delivered to the address you have given as your delivery address. During the registration of your Orr Boutique account you will be required to register your personal address information. Please note that we cannot deliver to P.O. boxes.
Orr Boutique cannot be held responsible for any currency changes or currency exchange rates offered by a bank at the time of exchanging the EUR into another currency.
EXCHANGES, RETURNS & REFUNDS
The customer reserves the right to return the goods within two weeks (14 days) of receiving the goods on condition of the following: The goods are returned in the same condition and quantity as when received. The goods are unused other than for the purpose of trying it on. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return. Returned goods are checked and if the above conditions are fulfilled, the amount is deposited back into the customer's account. Please note that cancellation of payment will only be for purchased items, not the transport.
When exercising your right to return an item, the customer pays the shipment. When returning an item, please enclose your receipt with your name and address. Orr Boutique will not compensate for returned packages lost in the return shipping. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after Orr Boutique receives the returned products.
INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Orr ehf and is protected by international copyright, author’s rights and database copyright laws. The compilation of all content on this website is the exclusive property of Orr ehf and its affiliates and is protected by United Kingdom and international copyright and database copyright laws. All software used on this website is the property of Orr ehf, our affiliates or our software suppliers and is protected by international copyright and authors’ copyright laws.
You may not systematically extract and/or re-utilize parts of the contents of the website without the express written consent of Orr ehf. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without the express written consent of Orr ehf. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without the express written consent of Orr ehf.
IF YOU HAVE ANY QUESTIONS PLEASE CONTACT US AT firstname.lastname@example.org